Returns & Exchanges
We want you to be completely satisfied with your Lisa Eldridge Beauty purchase. If you are not entirely happy, we offer a 14-day return window for products that are unused and in their original packaging.
Initiate a Return
Contact our Customer Care team via the online portal with your order number and the reason for your return to receive an authorization form.
Secure Packaging
Carefully pack your items in their original boxes and include the completed return form to ensure your request is processed efficiently.
Ship Your Items
Affix the provided shipping label and drop your package off at any authorized carrier location, keeping a copy of your tracking number for reference.
Quality Inspection & Refund
Once our warehouse receives and inspects your return, we will issue a refund to your original payment method within 5 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing